Resources
nsknox Career

Support Engineer

  • R&D
  • Full-time
  • Israel
Apply to this job

The ideal candidate is an individual with a technical background that enjoy solving problems with high proficiency in troubleshooting technical issues in a business environment. Very good communication skills are necessary.

Who we are:

nsKnox is a highly focused and fast-moving Cyber-Security/FinTech technology company, founded and led by Alon Cohen, founder and former CEO of CyberArk (Nasdaq: CYBR, a world leading $5B cyber security company). We bring a game changing approach and technology to protect enterprise B2B payments globally. Our investors include Microsoft, Viola Ventures and IDC Bank.
Working with us combines the advantages of a fast growing, dynamic startup, a strong leadership team, experience in taking successful companies public, and the benefits of partnering with market leaders such as Microsoft.

What we’re looking for:

We are looking for a highly motivated hands-on technical savvy individual, enjoy troubleshooting diverse business and technical issues and is independent with high self-learning capabilities.

Key Responsibilities

  • Responsible for production incident management and communication
  • Troubleshooting technical and business incidents (Help Desk)
  • Contact person to Tier 3 support (Engineering team or ERP integrators)
  • Customer onboarding technical support

Qualifications

  • Excellent communication and interpersonal skills in English
  • Good understanding of networking and system architecture
  • Independent problem-solving skills, self-direction, and self-motivated
  • Experience in a technological company
  • Familiarity with scripting (python, PS, etc) – advantage
  • Knowledge with ERP systems (advantage)
  • B.Sc in Computer Science or IT experience – advantage
  • Experience and knowledge in working with Linux based OS – advantage

We offer

  • A dynamic and vibrant work environment
  • Opportunities for professional growth in a fast-growing company backed by Microsoft and Viola ventures and headed by Alon Cohen a serial entrepreneur, the founder of CyberArk a multibillion company today.
Share on linkedin
Share on twitter
Share on facebook
Apply to this job